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Responsible Gaming

At Geelong Pokies, we prioritize responsible and safe gaming practices to ensure a positive experience for all our players. We believe that gaming should be enjoyable entertainment rather than a means of generating income.

Safe and Balanced Gaming Habits

Gaming is a form of leisure activity that can provide entertainment and excitement. However, it's essential to maintain balance in your life and avoid excessive gaming habits. To achieve this, we recommend the following:

  • Set aside dedicated time for gaming
  • Allocate a specific budget for gaming activities
  • Take regular breaks from gaming sessions

Budget and Bankroll Management

Effective budgeting is crucial to ensure responsible gaming practices. We encourage our players to set realistic budgets and stick to them.

  • Determine your deposit limit: You can find this option in your account settings under "Deposit Limits."
  • Set a daily, weekly or monthly spending limit
  • Prioritize essential expenses over non-essential ones

Deposit, Loss, Wager, and Session Limits

To maintain a safe gaming environment, we offer the following limits:

  • Deposit Limits: You can set a limit on how much you want to deposit within a specified period.
  • Loss Limits: This feature allows you to set a maximum loss amount for each session or daily/weekly/monthly basis
  • Wager Limits: Set a limit on your bets to control potential losses
  • Session Limits: Determine the time spent gaming per session

Reality Checks and Time Reminders

Our system can prompt reality checks at regular intervals, reminding you of your gaming duration.

  • Reality Check Frequency: You can choose from 15 minutes, 30 minutes, or an hour for automatic reminders.
  • Set custom alerts to monitor your playtime and adjust limits accordingly

Cooling-Off Periods and Self-Exclusion Tools

In situations where you feel the need to take a break or step away completely, we offer two self-regulation tools:

  • Cooling-off period: Temporarily suspend your gaming account for a set amount of time (e.g., 24 hours, 7 days, etc.)
  • Self-exclusion: Permanently block access to your account

Account Verification and Age Restrictions

We ensure the age restriction guidelines are met with strict verification processes.

  • Age limit: Players must be at least 18 years old
  • Identity Verification: Mandatory for new player registration, we require valid government-issued IDs

Protection of Vulnerable Players

Recognizing vulnerable individuals is an essential aspect of our responsible gaming initiative. We monitor and address cases where individuals may be affected by problem gambling.

  • If you or someone else is struggling with excessive gaming habits, seek professional help.
  • Support hotlines are available for immediate assistance

Warning Signs of Problematic Gambling

While enjoying your favorite games at Geelong Pokies is perfectly fine, it's vital to recognize potential signs of trouble. Some warning indicators include:

  • Spending increasing amounts on gaming activities
  • Neglecting essential responsibilities due to gaming habits
  • Feeling anxious or irritable when unable to play
  • Trying to conceal or deny excessive spending

Support Organisations and Professional Help Resources

If you are experiencing problems with your betting activity, we encourage players to reach out for help.

  • National Helplines

    Responsible Bonus Usage

    When taking advantage of promotions or bonuses from Geelong Pokies, keep the following in mind:

    • Understand bonus terms and conditions
    • Set realistic expectations regarding potential returns

    Safer Gaming During Slots, Live Casino, Sportsbook, or Promotional Play

    We recommend responsible gaming habits for all our games.

    • Keep your sessions short when using bonuses or playing high-risk games
    • Take advantage of reality checks to maintain control over playtime